Privacy Policy
Privacy Policy
Last updated: July 2026
1. Introduction
Mulligans West Vale ("we", "us", "our") is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make a booking, or contact us.
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2. Who We Are
**Mulligans West Vale**
Unit 3, Victoria Mills
Stainland Road
Greetland
HX4 8AD
Email: **[bookings@mulligans-westvale.co.uk](mailto:bookings@mulligans-westvale.co.uk)**
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3. Information We Collect
Depending on how you use our website, we may collect:
### Information you provide
* Name
* Email address
* Telephone number
* Booking information
* Messages or enquiries you send us
Information collected automatically
When you visit our website, we may collect:
* IP address
* Browser type
* Device information
* Pages visited
* Time spent on the website
* Referring website
* Cookies and similar technologies
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4. How We Use Your Information
We use your personal information to:
* Process and manage bookings
* Respond to enquiries
* Communicate with you about your booking
* Improve our website and services
* Maintain website security
* Meet our legal obligations
* Send marketing communications where you have chosen to receive them
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5. Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
* Performance of a contract
* Your consent
* Compliance with legal obligations
* Our legitimate business interests
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6. Booking Systems and Third Parties
Our website may use third-party providers to help deliver our services, including:
* Website hosting
* Online booking services
* Payment processors (where applicable)
* Website analytics
* Email services
These providers process information only where necessary to provide their services and are required to protect your information.
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7. Cookies
Our website uses cookies to:
* Ensure the website functions correctly
* Remember preferences
* Improve website performance
* Analyse visitor behaviour
You can control cookies through your browser settings. Some cookies are essential for the website to function properly.
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8. Marketing
If you choose to receive marketing communications, we may contact you by email regarding:
* Events
* Promotions
* Special offers
* News about Mulligans West Vale
You can unsubscribe at any time by following the unsubscribe link or contacting us.
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9. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers where necessary to:
* Process bookings
* Process payments
* Host our website
* Provide IT support
* Comply with legal obligations
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10. Data Security
We take appropriate technical and organisational measures to protect your personal information against:
* Unauthorised access
* Loss
* Misuse
* Alteration
* Disclosure
However, no online transmission or storage system can be guaranteed to be completely secure.
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11. Data Retention
We retain personal information only for as long as necessary to:
* Provide our services
* Meet legal and accounting obligations
* Resolve disputes
* Enforce our agreements
Information is securely deleted when it is no longer required.
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12. Your Rights
Under UK GDPR you have the right to:
* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Restrict processing
* Object to processing
* Request transfer of your data where applicable
* Withdraw consent where processing relies on consent
To exercise your rights, please contact us using the details below.
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13. Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
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14. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
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15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
**Mulligans West Vale**
Unit 3, Victoria Mills
Stainland Road
Greetland
HX4 8AD
Email: **[bookings@mulligans-westvale.co.uk](mailto:bookings@mulligans-westvale.co.uk)**
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16. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve your concerns.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
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17. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised "Last updated" date.